We're Hiring!

The Opportunity

As Head of Culture & Capability, you will lead the development and execution of Journey's organisational capability strategy, ensuring our people, leaders and teams have the knowledge, skills and confidence to deliver safe, high-quality and consistent outcomes across every service.

You will be responsible for building enterprise capability, developing leadership excellence, advancing Journey Academy as a best-practice learning ecosystem, and embedding a culture of continuous learning, improvement and professional growth across the organisation.

Working closely with operational and executive leaders, you will translate organisational priorities into scalable learning, leadership and capability solutions that strengthen workforce performance today while preparing Journey for future growth.

Key Responsibilities

Capability, Leadership & Organisational Development

• Develop and execute Journey's Capability and Organisational Development Strategy aligned to organisational growth, quality outcomes and workforce excellence.
• Design and implement enterprise-wide capability frameworks that strengthen leadership effectiveness, professional practice and organisational performance.
• Create leadership development pathways that support emerging, operational and senior leaders throughout their career journey.
• Embed a culture of learning, accountability, continuous improvement and high performance.
• Lead organisational development initiatives that enhance workforce capability, engagement and adaptability.

Learning, Development & Journey Academy

• Lead the strategic evolution of Journey Academy as the organisation's centre of excellence for learning and capability development.
• Design scalable learning programs that build workforce capability, professional practice and operational excellence.
• Establish contemporary learning pathways that support onboarding, leadership development, compliance, career progression and specialist capability development.
• Develop capability standards aligned to quality, regulatory and operational requirements.
• Measure learning effectiveness and ensure development initiatives translate into improved performance, quality outcomes and workforce capability.
• Drive innovation in learning design, delivery and digital learning experiences across the organisation.

Workforce Capability & Talent Development

• Lead strategic workforce capability planning to identify current and future capability requirements.
• Establish internal talent development and succession pathways that support career growth and workforce sustainability.
• Partner with leaders to identify capability gaps and create targeted development solutions.
• Build capability pipelines for critical leadership and specialist roles.
• Support workforce mobility and internal career progression through structured development opportunities.

Culture, Engagement & Professional Growth

• Partner with leaders to strengthen engagement, belonging and professional growth across the organisation.
• Foster a learning culture where feedback, coaching and reflective practice are embedded into everyday operations.
• Champion initiatives that support wellbeing, psychological safety and leadership effectiveness.
• Support leaders to create high-performing teams through capability-focused leadership practices.
• Promote recognition and development initiatives that enhance employee experience and retention.

Governance, Quality & Risk

• Ensure learning, capability and workforce development practices align with regulatory, legislative and quality requirements.
• Provide strategic guidance on workforce-related risk, capability assurance and compliance obligations.
• Support leaders in managing complex workforce matters while maintaining a strong focus on development, coaching and performance improvement.
• Maintain governance frameworks that ensure sustainable workforce capability and organisational effectiveness.

Workforce Insights & Capability Impact

• Use workforce data and capability metrics to inform strategic decision making.
• Monitor indicators including leadership effectiveness, capability maturity, learning engagement, workforce stability and succession readiness.
• Establish clear measures of success for leadership, learning and capability initiatives.
• Evaluate the impact and return on investment of learning and organisational development programs.
• Promote evidence-based workforce development and continuous improvement practices.

About You

You are an experienced Learning, Capability, Organisational Development or Workforce Development leader who understands how to build capability at scale within a complex and operationally focused Early Learning environment.
You have successfully led enterprise-wide learning and capability initiatives, developed leaders, established workforce development frameworks and created learning cultures that drive meaningful organisational outcomes.

You'll Bring

• Significant senior leadership experience across Learning & Development, Capability, Organisational Development or Workforce Development functions.
• Proven experience designing and implementing capability frameworks, leadership pathways and workforce development strategies.
• Experience leading learning academies, enterprise learning functions or large-scale capability programs.
• Strong understanding of adult learning principles, organisational development and leadership capability.
• Demonstrated ability to build learning cultures that improve engagement, performance and retention.
• Experience using workforce insights and capability data to inform strategic decision-making.
• Outstanding stakeholder engagement skills with the ability to influence executive and operational leaders.
• A pragmatic, solutions-focused approach with a track record of delivering measurable capability outcomes.

Apply Now

If you are motivated to build capability at scale, strengthen leadership and shape the future of a growing organisation, we would welcome your application.

At Journey Early Learning, we are committed to creating environments that are safe, secure and inclusive—for children, families and our people. We believe diverse perspectives strengthen our teams, enhance our culture, and improve the outcomes we deliver.

We are proud to be an equal opportunity employer and encourage applications from people of all backgrounds, experiences and communities.

Child safety is our priority. All roles require relevant clearances, including a valid Working with Children Check and national background screening.